CashChatApp

Child Safety Standards

CashChatApp has a zero-tolerance policy for Child Sexual Abuse and Exploitation (CSAE). This page sets out our published Child Safety Standards for CashChatApp, including Cash Chat messaging, Flicks, CashChat AI, and every other feature offered inside CashChatApp.

Effective date: 22 Sep 2026

Last updated: 15 Oct 2026

Applies to: CashChatApp — all features

1. Our Commitment

CashChatApp strictly prohibits Child Sexual Abuse and Exploitation (CSAE) in any form, on any part of the platform, by any user. This applies to every feature of CashChatApp, including one-to-one and group messaging, voice/video calls, Flicks short videos, status updates, AI chat and AI voice assistants, profiles, adverts, and virtual gifts.

We do not permit CashChatApp to be used to create, upload, share, request, or link to Child Sexual Abuse Material (CSAM), or to groom, sexualize, exploit, endanger, or otherwise cause harm to a minor. There are no exceptions to this policy, including for content described as fictional, artistic, or "just a joke."

2. What Is Prohibited

The following are strictly prohibited anywhere on CashChatApp, and result in immediate content removal and account action:

Child Sexual Abuse Material (CSAM) in any format — real, drawn, AI-generated, or computer-altered.
Sexualization of minors, including suggestive or sexualized text, images, video, audio, or AI-generated content depicting a minor.
Grooming behavior — an adult building a relationship with a minor with the intent of sexual abuse, exploitation, or extraction of sexual content.
Sextortion — threatening or coercing any user, especially a minor, with the release of sexual content or information.
Trafficking, solicitation, or facilitation of any commercial sexual exploitation of a minor.
Sharing personal information about a minor with intent to endanger, exploit, or facilitate contact for abusive purposes.
Directing users to off-platform CSAE content or services, including links, usernames, or "trading" language associated with CSAM.

3. Age Requirements

CashChatApp is not directed at, marketed to, or intended for use by children. Users must meet the minimum age required by the laws of their country to create an account and use the Services (see our Terms & Conditions, "Children's Privacy").

If we become aware that an account belongs to a child under the applicable minimum age, or that a user has used the platform to target or endanger a child, we may suspend or permanently close the account and remove the associated content.

4. Prevention, Detection & Enforcement

CashChatApp maintains active measures to prevent, detect, and act on CSAE:

In-app reporting is available from supported messages, statuses, posts, and profiles. Select "Child safety concern" when reporting suspected CSAE.
Reports are reviewed by the moderation team. Actions may include removing content or restricting, suspending, or closing accounts, based on the report and applicable policies.
We act on confirmed CSAE reports promptly. A confirmed violation may result in immediate account termination.
Preservation of relevant account and content data connected to a confirmed or suspected CSAE report, to support law enforcement investigations as required by applicable law.

Legal Cooperation: Where required by applicable law, CashChatApp reports confirmed instances of CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant local authority, and cooperates with law enforcement investigations into CSAE.

5. How Users Can Report a Concern

Any user can report a Child Safety concern about content or an account on CashChatApp at any time:

In the app: use the Report control on supported content and select "Child safety concern" where available.
By email: asher@cashchatapp.com — include "Child Safety" in the subject so the report can be identified.
By phone: the support numbers listed under "Child Safety Point of Contact" below.
To NCMEC directly: report.cybertip.org, for suspected CSAM involving the United States or of unknown origin.

Immediate danger: If a child is in immediate danger, contact local law enforcement or emergency services first, then report to us so we can act on the account.

6. Updates to This Standard

We may update this Child Safety Standard as our features, legal obligations, or industry best practices evolve. The "Last updated" date at the top of this page reflects the most recent revision.

Child Safety Point of Contact

To report a Child Safety concern about CashChatApp, or to contact our designated Child Safety point of contact directly:

Designated contact email: asher@cashchatapp.com
Mobile: +254745133259, +256775036603
In-app: use the Report control on supported content and select "Child safety concern" where available.

If you believe a child is in immediate danger, contact your local law enforcement or emergency services first. You can also report suspected CSAM directly to the NCMEC CyberTipline (report.cybertip.org) or to the relevant hotline in your country.